Term and Conditions

Welcome to Bardot Shop, where timeless elegance meets modern sophistication. These Terms and Conditions govern your use of our website, www.newladywear.com, and all purchases made through it. By accessing our site and placing an order, you agree to these terms. We encourage you to read them carefully, as they outline the rights and responsibilities of both you, our valued customer, and Bardot Shop. Our goal is to ensure a seamless and trustworthy experience, reflecting the refined nature of our collections.

1. User Obligations and Responsibilities

As a user of Bardot Shop, you agree to:

• Provide accurate and complete information when creating an account or placing an order, including your name, email address, and shipping details.
• Use the website in compliance with all applicable laws and refrain from any fraudulent or unauthorized activities.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Ensure that you are of legal age to enter into binding contracts in your jurisdiction (typically 18 years or older).

Failure to adhere to these obligations may result in the suspension of your account or cancellation of orders. We value the trust you place in us and strive to protect your privacy and security.

2. Product and Service Description

Bardot Shop offers a curated collection of women’s dresses, including styles such as Black, Leather, Midi, Slip, Strapless, and White dresses. Our products are designed with attention to detail, embodying elegance and versatility for various occasions. Key features include:

• Materials and Craftsmanship: We use high-quality fabrics like leather and delicate materials to ensure durability and sophistication. Each piece is crafted to transition seamlessly from special events to everyday wear.
• Product Availability: All items are subject to stock availability. If an item is out of stock, we will notify you promptly and may offer alternatives or a refund.
• Accuracy of Descriptions: We make every effort to display product colors, sizes, and details accurately. However, slight variations may occur due to screen settings or lighting. If you have questions, please contact us before purchasing.
• Hygiene and Returns: Due to hygiene concerns, leather dresses are non-returnable unless damaged or defective upon arrival. Other dress categories, such as black, midi, slip, and strapless designs, are eligible for returns within 15 days of receipt, provided they are unworn, unwashed, and have original tags and packaging.

We take pride in our collections and are committed to providing products that meet your expectations of quality and style.

3. Order and Payment Terms

Placing an order with Bardot Shop signifies your agreement to the following terms:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. We do not process orders on weekends or holidays.
• Shipping: We ship globally, with exceptions for remote areas in Asia and select locations. Shipping options include:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment.
  International customers are responsible for customs duties, taxes, or import fees. We recommend checking local regulations before ordering.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and your financial information is encrypted to ensure safety.
• Order Modifications and Cancellations: You may cancel or modify an order within 24 hours of placement by contacting us at [email protected]. After this period, orders cannot be changed due to processing timelines.
• Pricing and Errors: We reserve the right to correct pricing errors and cancel orders if inaccuracies occur. In such cases, we will notify you and provide a full refund.

4. Returns, Exchanges, and Refunds

We want you to be delighted with your purchase. Our returns and exchanges policy is designed to be straightforward and fair:

• Timeframe: Returns and exchanges are accepted within 15 days of receiving your items.
• Condition Requirements: Items must be in original condition—unworn, unwashed, with tags attached and in original packaging.
• Process: To initiate a return or exchange, email us at [email protected] with your order number, item details, reason, and preferred resolution. We will provide a Return Merchandise Authorization (RMA) number and instructions. Do not ship returns without this authorization.
• Refunds: Refunds are issued to the original payment method within 5-10 business days for credit cards and 3-5 days for PayPal. Original shipping fees are non-refundable, except in cases of our error or defective items.
• Exchanges: For exchanges, we ship the new item after processing your return. Price differences will be refunded or charged to your original payment method.
• International Returns: Customers are responsible for return shipping costs and any customs fees. We recommend declaring returns as “Returned Goods” to reduce duties.

Your satisfaction is our priority. If you have any issues, our customer service team is here to assist with the same care we put into curating our dresses.

5. Intellectual Property

All content on the Bardot Shop website, including text, images, logos, and designs, is the property of Bardot Shop or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent. This ensures the integrity of our brand and the elegance we represent.

6. Limitation of Liability

Bardot Shop strives to provide a reliable and enjoyable shopping experience. However, our liability is limited as follows:

• We are not liable for delays in shipping due to carrier issues, customs, or events beyond our control, such as weather or holidays.
• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability for any claim related to your order shall not exceed the purchase price of the item in question.

This limitation is in place to ensure fairness while upholding our commitment to quality service.

7. General Provisions

These Terms and Conditions constitute the entire agreement between you and Bardot Shop. We reserve the right to update these terms at any time, with changes effective upon posting on our website. If any provision is deemed invalid, the remainder shall remain in force. These terms are governed by the laws of the United States, and any disputes shall be resolved in the courts of Jacksonville, US.